Privacy Policy

BUGALIB OUD AND PERFUMES LLC
Dubai, United Arab Emirates

At BUGALIB OUD AND PERFUMES LLC, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or interact with our services.

1. Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number, shipping address, billing address, and other details you voluntarily provide when contacting us, placing orders, or subscribing to our communications.

Technical Information: IP address, browser type, device information, pages visited, and usage data collected automatically through cookies or similar technologies.

Transaction Information: Order details, payment status, and delivery information (payment processing is handled by secure third-party providers).

2. How We Use Your Information

We use your information to:

Process and fulfill orders

Provide customer support and respond to inquiries

Improve our website, products, and services

Send order updates, service-related messages, or promotional communications (only if you opt in)

Comply with legal and regulatory obligations in the UAE

3. Sharing of Information

We do not sell or rent your personal data. We may share your information only with:

Trusted third-party service providers (such as payment processors, delivery partners, and IT service providers) strictly for business operations

Legal or regulatory authorities if required by applicable laws in the UAE

4. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. While we strive to use commercially acceptable means to protect your data, no method of transmission over the internet is 100% secure.

5. Cookies and Tracking Technologies

Our website may use cookies to enhance user experience, analyze website traffic, and improve functionality. You can control or disable cookies through your browser settings; however, some features of the website may not function properly as a result.

6. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

7. Your Rights

Depending on applicable laws, you may have the right to:

Request access to your personal data

Request correction or deletion of your personal data

Withdraw consent for marketing communications at any time

To exercise these rights, please contact us using the details below.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites. We encourage you to review their privacy policies separately.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of our website indicates acceptance of the revised policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us:

BUGALIB OUD AND PERFUMES LLC
Dubai, United Arab Emirates